Privacy Policy

Effective Date: 2026-03-25

pMix Studio, a product of Smash It Studios Pty Ltd (ABN: 30 675 885 079) (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pmix.studio, use the pMix Studio mobile application, or engage with our services.

By using our website, application, or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide to us, including:

1.2 Information Collected Automatically

When you use our website or application, we may automatically collect:

1.3 Information from pMix Studio Application

When you use the pMix Studio app, we may collect:

Important: pMix Studio does NOT record, store, or access the actual content of your video or audio streams. All video content remains on your device and is transmitted directly to your chosen streaming platform or saved locally. We never have access to, store, or process the actual video or audio content you produce.

2. How We Use Your Information

We use the information we collect for the following purposes:

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We engage third-party companies and individuals to perform functions on our behalf, including:

These service providers have access to your personal information only to perform their functions and are obligated to maintain confidentiality.

3.2 Streaming Platform Integrations

When you use pMix Studio to livestream to third-party platforms (e.g., YouTube, Twitch, Facebook, custom RTMP servers), your video stream is transmitted directly to those platforms. Your use of those platforms is governed by their respective privacy policies. We do not have access to your stream content.

3.3 NDI Network Communication

When you use NDI features in pMix Studio, video sources are transmitted over your local network according to the NDI protocol. This communication occurs directly between devices on your network. We do not receive, store, or have access to NDI streams.

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

3.5 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity. We will notify you of any such change via email or prominent notice on our website.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your experience. Cookies are small data files stored on your device that help us:

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling cookies may affect the functionality of our website.

For more information about cookies and how to manage them, visit www.aboutcookies.org.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account password (if applicable) and for any activities under your account.

6. Data Retention

We retain your personal information for as long as necessary to:

Under Australian law, financial records must be retained for 7 years. Non-essential information is typically deleted within 3 months unless legally required to be retained.

Production data (project files, scenes, overlays, source configurations) is stored locally on your iOS/iPadOS device and is under your control. You can delete this data at any time through the app settings or by uninstalling the app.

If you wish to request deletion of your personal information held by us, please contact us at hello@pmix.studio.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Australian Privacy Act

Under the Australian Privacy Principles (APPs), you have the right to access and correct your personal information. If you believe we have breached the APPs, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.

How to Exercise Your Rights

To exercise any of these rights, please contact us at hello@pmix.studio. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Our website and application may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party SDKs and Services

pMix Studio may use third-party software development kits (SDKs) and services, including but not limited to:

Each of these services has its own privacy policy governing how they handle data.

9. Children’s Privacy

pMix Studio is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 16, please contact us at hello@pmix.studio.

10. International Data Transfers

Smash It Studios Pty Ltd is based in Australia. If you are accessing our services from outside Australia, your information may be transferred to, stored, and processed in Australia or other countries where our service providers operate.

By using our services, you consent to the transfer of your information to Australia and other countries, which may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will:

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

pMix Studio
Smash It Studios Pty Ltd
ABN: 30 675 885 079
Email: hello@pmix.studio
Website: https://pmix.studio

pMix Studio is a product of Smash It Studios Pty Ltd, an Australian company committed to transparency and compliance with the Australian Privacy Principles (APPs) and applicable international data protection regulations.